i)        

Total number of Districts in the State/Union Territory.

12

 ii)         

No. of District Commission in the State/Union Territory.
a) Total set up:

12
12

b)Functional

12

c)Non-functional

0

d)How many clubbed:

8

e)Names of Districts where District Commission   are yet to be set up:

Solan, Hamirpur, Sirmour at Nahan, Bilaspur, Kullu,Chamba, Kinnaur and Lahaul & Spiti.

f)  Number of Districts where more than    one D.F. has been set up:

District
Nil

Number of  District Commission
Nil

iii)

Whether State Commission functional

Yes

iv)

(i)Vacancies (along with date from which    vacancy arose)

State  Commission

District commission *

Sanctioned
strength

Vacancy

Sanctioned
Strength

Vacancy

  a)  President:
b)  Members:

a) 1
b) 2

nil
1 vacant

04
24

nil
7

a)Total Cases Filed since inception:

State Commission
35157

District Commission
74299

(i)Cases disposed of

34019

96.76%

70623

 95.05%

(ii) Cases disposed of within   prescribed time-norms

23316

68.53%

33515

47.45%

i)

Computer Hardware/Software has:

 1.been received

2. been installed

3. been functional:

State Commission

Functional

District Commission

Only 4 whole time District Commissions name as under: Shimla,Mandi,Una and Kangra at Dharamshala.

ii)

Activities being done through computers:
(a)Is case Monitoring System   installed & operational?

b) Has the live cases data been entered?

c) Whether Cause list & Judgments being posted on the websites?

State Commission
Monitoring system has been installed and is working properly.

Yes

Yes

District Commission

Monitoring system has been installed and is working properly.

Yes

Yes

To be trained in the year

Trained so far

During the quarter

a)

Training of Members/Presidents in IIPA

No Training Letter received from IIPA

SCC=Nil
DFs = 15
Total=15

NIL

b)

Training of State/District level officers in BIS training institute

No Training Letter received from BIS

NIL

NIL

c)

Training under Confonet:
a) Presidents and members

- No Training Letter received under CONFONET.

NIL

NIL

b) Other staff

All the ministerial staff were imparted training by TSPs posted in the offices of District Forums and State Commission. Apart from this, 10 officials of the State Commission and District Commission were also imparted computer training at NIIT, Chandigarh, sponsored by the NIC during the year, 2006.

d)

Any other training

 E –JAGRITI

i)

Whether State Consumer Welfare Fund set up:

NIL( State Consumer Commission did not receive any fund for State Consumer Welfare fund set up)

ii)

Whether Consumer Clubs set up in schools/colleges. If Yes, mention in how many schools and colleges.

NIL (no fund received for Consumer Club set up in School/Collage)

iii)

Whether President, State Commission declared as Head of Department, if not, why?

Yes

iv)

Whether President, District Fora declared as Head of Office, if not, why?

Yes

v)

Panel of Members for immediate appointments: maintained? if yes, period upto which valid

State Commission
No

District  Commission
No

vi)

State Consumer Protection Council.

1. Reconstituted on :

2. Last meeting held on :

09.12.2011(H.P. State Consumer Commission Protection Council reconstitute on 09.12.2011 vide Notification No. FDS-A(4)-1/2003, Dated, Shimla-02,the 9^th December,2011

Meeting not held till today (Meeting is to be fixed by State Consumer Protection Council and not by State Consumer Commission).

vii)

Whether District Consumer Protection Councils set up ?

YES

viii)

One Time-Grant released

a)      amount of grant received:

    b) amount for which UC sent:

During
1995-1999

170 lac

170 lac

During
2000-2005

-No fund received during year 2000-2005 as per report of accountant.

Not Applicable

During
2006-2007

161.27 lac

161.27 lac 

 During: 2007-2008

43.80lac

43. 80lac

During 2019-2022

52.57lac

52.57lac

ix)

Whether one of the existing officers in each district designated as District Consumer Protection Officer? If yes, please specify which officer.

 Additional Deputy Commissioner of respective District. ( State Govt. has notified Additional Deputy Commissioner as District Consumer Protection Officer)

-

x)

Budget allocation in the State Plan during the current financial year
a) For State Commission and     District Fora

729.84 lac (i.e., for Salary, Wages,TE,OE,MR,RRT,A&P,H&E.T&I.MV Vopr,MV,TTA & Honorarium)

b) For Consumer Protection Activities.

Nil

-

c)   For Consumer   Awareness/Publicity.

Nil

-

Telephone

Building

Staff car

Fax

Computer

Photostat

Networking

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No. of Districts

No. of District commission

No. of Additional District Commission.

Functional

Non-Functional

Remarks, if any

12

12

No

12

0

nil

State Commission

District Commission

Remarks

President

Members

Presidents

Members

1 post of member vacant in State Consumer Commission H.P.

     nil

     1 vacant

      nil

     7

7 POSTS OF MEMBERS IN DISTRICT COMMISSION IS VACANT

No. of Cases filed since inception

No. of Cases disposed of since inception

No. of cases pending of since inception

State Commission

35157

34019

 1138

District commission

74299

70623

3676

Cases pending for more than 5 years

Cases pending for more than 3 years

Cases pending for more than 2 years

State Commission

29

144

69

District Commission

121

328

385

Sr.No

Cases pending in the beginning of the month

Cases filed during the month

Cases disposed of within 90/150 days

Cases disposed of beyond 90/150 days

Cases pending of the end of the month

Oct. 2023

 1030

 74

28

39

 1037

Nov 2023

 1037

138

35

58

1082

Dec 2023

 1082

185

80

49

1138

Sr. No.

Cases pending in the beginning of the month

Cases filed during the month

Cases disposed of within 90/150 days

Cases disposed of beyond 90/150 days

Cases pending of the end of the month

Oct . 2023

3648

163

15

122

3674

Nov 2023

3674

124

12

121

3665

Dec  2023

3665

167

28

128

3676

Years

STATE COMMISSION

DISTRICT COMMISSION

Cases Filed in the year

Cases Disposed of in the year

Cases pending at the end

Cases Filed in the year

Cases Disposed of in the Year

Cases pending at the end.

2001

6067

4324

1743

29320

24123

5197

2002

984

2147

580

4502

5306

4393

2003

1384

1361

603

3497

4633

3257

2004

1369

1273

699

2435

2781

2911

2005

1195

851

1043

1868

1913

2866

2006

1664

2040

667

2105

1889

3082

2007

2180

1935

912

2064

2332

2814         

2008

1508

1521

899

2153

2290

2677

2009

1694

1789

804

2387

2253

2811

2010

 1722

1689

837

 2229

1956

3084

2011

1357

1183

1011

2298

1943

3439

2012

1452

2021

442

2060

2104

3395

2013

1584

1673

353

2024

2313

3106

2014

1945

1700

245

1860

1981

2985

2015

1089

1132

202

1613

1718

2880

2016

1309

1260

251

1678

1882

2676

2017

1296

981

566

1546

1592

2630

2018

1369

1164

771

1442

1528

2544

2020

625

715

740

532

378

2516

2021

408

379

769

981

725

2772

2022

752

676

845

2080

2514

3338

2023

1207

914

1138

2107

1769

3676